999 Taka FAQ — Answers to All Your Questions

Only one account is allowed per mobile number and national ID. Creating multiple accounts violates our Terms & Conditions violation. This may result in all accounts being closed and balances forfeited.

on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes under 2 minutes.

KYC verification may be required for large withdrawals. For regular betting and smaller withdrawals, mobile verification is sufficient. To complete KYC, send a photo of your national ID to our support team.

Yes, but identity verification is required to change your number. Email support@999taka.im with a photo of your ID. Our team will process the request within 24 hours.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Try again once it unlocks automatically. If the lock persists, contact us via live chat or email.

Log in → Go to the Deposit menu → Select bKash → Enter the amount → Make the payment to the bKash number → Enter the reference number. Your balance is usually updated within 5–15 minutes.

• Minimum deposit: ৳500
• Maximum single transaction: ৳25,000

999 Taka currently supports the following deposit methods: bKash, Nagad, Rocket, and bank transfer. All methods are secure and processed quickly.

bKash and Nagad typically take 5–15 minutes, Rocket takes 10–20 minutes, and bank transfers take 30 minutes–2 hours. If your payment hasn't arrived within the expected timeframe, contact support with your transaction reference.

999 Taka does not charge any deposit fees. However, bKash or Nagad may apply their own transfer charges, which are subject to each mobile banking service's own policies.

Yes, if a deposit fails for any reason, the funds are automatically returned to the source account. This may take 2–24 hours. If the amount hasn't been credited back, please contact us at support@999taka.im with your transaction ID.

Log in → Go to the Withdraw menu → Select your payment method → Enter the amount and recipient number → Verify via OTP → Submit your request. Processing is usually completed within 1–4 hours.

• Minimum withdrawal: ৳500
• Daily maximum: ৳1,00,000

bKash and Nagad withdrawals typically take 1–4 hours, while bank transfers take 1–2 business days. During peak hours, processing may take a bit longer. Requests made between midnight and 6 AM are processed in the morning.

If your withdrawal has been pending for more than 24 hours, email support@999taka.im with your withdrawal reference number or reach us via live chat. Our team will resolve the issue promptly.

999 Taka does not charge any withdrawal fees. However, mobile banking services (bKash/Nagad) may apply their standard receiving charges, and bank transfers may be subject to the bank's own fees.

Identity verification may be required for your first withdrawal or for large amounts (৳50,000+). For regular withdrawals, OTP verification is sufficient. Withdrawals must always be made to your registered mobile number.

Your welcome bonus is credited automatically when you make your first deposit after registering. A minimum deposit of ৳500 is required. Bonus amount and terms Bonuses page View.

Wagering requirement means you need to place a certain amount in bets before withdrawing bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you must bet ৳10,000 in total. For more details, in the Terms & Conditions available.

Yes, each bonus has its own validity period. The welcome bonus is generally valid for 7 days, the daily reload bonus for 24 hours, and free bets for 3 days. Expired bonuses are automatically cancelled.

Yes, when you refer a friend through 999 Taka's referral program, both of you receive a bonus. Once your referred friend makes their first deposit, a referral bonus is credited to your account. For details, Bonuses page View.

999 Taka offers betting on 20+ sports including cricket, football, kabaddi, tennis, and badminton. Live Casino, slots, and virtual sports are also available. For details, Sports Betting page View.

In live betting, you can place bets on ongoing matches at real-time odds. Odds change continuously based on how the match unfolds. Log in to Sports Events page watch live matches.

The minimum bet for Sports Betting is ৳50 and for casino games starts from ৳10. Maximum bet limits vary by game and event. VIP members enjoy higher bet limits.

Once a bet is confirmed, it generally cannot be cancelled. However, if the Cash Out feature is available, you can partially or fully exit a bet before the match ends. The Cash Out value is determined by current market conditions.

If a match is completely abandoned, your stake is fully refunded. If a match is postponed and replayed within 48 hours, the bet remains valid. For full details, see the rules in the Terms & Conditions available.

Yes, 999 Taka uses 256-bit SSL encryption. All transactions are encrypted and passwords are never stored in plain text. We are committed to responsible gaming. Responsible Gaming page View.

No, your personal information is not shared with third parties without your consent. Only limited data may be shared for payment processing or legal compliance purposes. For more details, Privacy Policy available.

Change your password immediately and notify us at support@999taka.im. Our security team will review your account activity and, if necessary, temporarily lock the account while an investigation is carried out.

Yes, 999 Taka has OTP-based two-factor authentication (2FA) enabled. Logging in from a new device or making a large withdrawal will automatically trigger OTP verification, adding an extra layer of security to your account.